FAQ - Frequently Asked Questions?


Here you will find a list of our FAQ we get asked by our customers, the questions and answers have been grouped by catagory to mke it easier to find the answer. If you don’t se the answer to your question the please use the search box for each catagory or alternativly get in touch or fill out the form at the bottom of this page.

FAQ’s

Cine Transfer

  • What type of Cine Film can you transfer?

    We can transfer from Standard 8, Super 8, 9.5mm and 16mm film.

  • What type of Cine Film can you transfer?

    We can transfer from Standard 8, Super 8, 9.5mm and 16mm film.

  • What type of Cine Film can you transfer?

    We can transfer from Standard 8, Super 8, 9.5mm and 16mm film.

  • Can you transfer the sound from my cine film?

    We can transfer the magnetic sound from Super 8 and 16mm cine film as well as optical sound on 16mm cine film.

  • My film is on the reel the wrong way round?

    This won't be a problem as during transfer the film goes on to one of our reels.

  • My film splices have come apart?

    This won't be an issue as we check your film before scanning and will resplice any film that has seperated.

  • I would like to edit my transferred film?

    If you want to edit your film it can be scanned and saved as a digital video file. We can save to almost any video codec including Mpeg 4, Pro-Res or DNx.

Video Transfer

  • How much video does a DVD hold?

    On our standard DVD's we can record up to 80 minutes (1 hour 20 minutes) at high quality. If your footage runs over this we also use dual-layer discs which hold up to 150 minutes (2 hours 30 minutes). If your footage runs over this then we will split your footage over more than one disc.

  • Will my DVD paly in other countries?

    We don't encode our DVD's with region codes so your DVD will play in any player, computer or games console in the world.

  • Can my video be put on USB?

    As well as transferring to DVD we can also transfer your video to digital files which can then be put on to a USB drive. You can supply your own or we can supply one for an additional charge.

  • What size of USB drive will I need?

    For standard definition video you will need between 3.3-3.5GB per hour of footage. As a rough guide a 16GB USB will hold at least 4 hours, 32gb will hold at least 9 hours.

Audio Transfer

  • Should I have MP3 files or a CD?

    This depends on the indavidual however, if you have access to a computer with a CD drive we would recommend CD as you can use software like itunes to create MP3 files.

  • My tape has background noise and plays at a low level, can this be fixed?

    Included in our audio transfer is noise filtering, in most cases the back ground noise can be ruduced. If the recoeding volume isn't high on your recording we will also boast it up.

Photo Transfer

  • What type of negatives can you scn from?

    We can scan from most types of negative films including professional formats which include 35mm, 110, 120, 126,127,220, APS and Kodak Disk.